7 Tips for Diagnosing Roomba Charging Issues 

Roombas have revolutionized the way people clean their homes, offering convenience and efficiency like never before. However, one common issue that users may encounter is their Roomba not charging properly. The Roomba i8, in particular, has been known to have charging issues that can be frustrating for owners.

These charging issues can stem from a variety of factors, including a faulty battery, a malfunctioning charging dock, or even just simple user error. To help diagnose and resolve these issues, here are 7 tips to consider:

1. Check the power source: Make sure the charging dock is plugged in and receiving power. If the outlet is working but the Roomba is still not charging, try plugging the dock into a different outlet to rule out any electrical issues.

2. Inspect the charging contacts: The metal contacts on both the Roomba and the charging dock should be clean and free of debris. Use a soft, dry cloth to gently clean these contacts to ensure a proper connection for charging.

3. Reset the Roomba: Sometimes, a simple reset can resolve charging issues. To do this, remove the battery from the Roomba for a few minutes, then reinsert it and try charging again.

4. Update the software: Ensure that your Roomba i8 has the latest software updates installed. Sometimes, outdated software can cause charging problems that can be fixed with a simple update.

5. Replace the battery: If the battery is old or damaged, it may not hold a charge properly. Consider replacing the battery with a new one to see if this resolves the charging issue.

6. Contact customer support: If you have tried all of the above tips and your Roomba i8 is still not charging, it may be time to contact customer support for further assistance. They may be able to provide additional troubleshooting steps or suggest sending the Roomba in for repairs.

7. Consider professional help: If all else fails, consider taking your Roomba i8 to a professional repair service. They can diagnose the issue more thoroughly and offer a solution that may not be easily accessible to the average user.

Roomba i8 Not Charging

When it comes to the Roomba i8 not charging, there can be several reasons behind this issue. One of the most common reasons could be that the charging contacts on the Roomba i8 are dirty or obstructed, preventing the charging dock from establishing a solid connection. Another possible reason could be that the battery is reaching the end of its lifespan and needs to be replaced. It is essential to investigate these factors thoroughly to determine the root cause of the problem.

Troubleshooting Dirty Charging Contacts

To troubleshoot dirty charging contacts, carefully inspect the charging dock and the Roomba i8 for any debris or obstructions. Use a clean, dry cloth to wipe down the charging contacts on both the Roomba i8 and the charging dock. Make sure that the contacts are clean and free of any dirt or residue that could interfere with the charging process.

Replacing the Battery

If cleaning the charging contacts does not resolve the issue, it may be time to consider replacing the battery in your Roomba i8. Over time, rechargeable batteries can lose their ability to hold a charge, leading to charging issues. Contact the manufacturer or authorized service center to inquire about replacing the battery and restoring your Roomba i8 to optimal working condition.


When faced with the problem of the Roomba i8 not charging, it is crucial to investigate the potential causes thoroughly. Whether it be dirty charging contacts or a failing battery, addressing these issues promptly can help extend the lifespan of your Roomba i8 and ensure it continues to perform at its best. By following the troubleshooting steps outlined above, you can get your Roomba i8 back to charging properly and ready to keep your home clean and tidy.

Troubleshooting Roomba i8 Not Charging Issues

If you own a Roomba i8 robot vacuum, you may encounter charging issues at some point. This can be frustrating, as a fully charged Roomba is essential for efficient cleaning. Fortunately, there are several tips you can follow to diagnose and fix the problem. In this article, we will discuss seven tips for diagnosing Roomba charging issues, with a focus on the Roomba i8 model.

1. Check the Power Source

The first step in troubleshooting a Roomba i8 not charging issue is to check the power source. Make sure that the power cord is securely plugged into both the docking station and the outlet. You should also verify that the outlet is working properly by plugging in another device. If the outlet is not providing power, try plugging the docking station into a different outlet. Additionally, check for any damage to the power cord or the docking station that could be preventing the Roomba from charging.

2. Clean the Charging Contacts

Over time, the charging contacts on both the Roomba i8 and the docking station can become dirty or covered in dust, which can prevent a proper connection and hinder the charging process. To clean the charging contacts, use a clean, dry cloth to gently wipe away any dirt or debris. You can also use a small amount of rubbing alcohol on a cotton swab to clean the contacts more thoroughly. Be sure to allow the contacts to dry completely before attempting to charge the Roomba again.

3. Reset the Roomba

If cleaning the charging contacts does not solve the issue, try resetting the Roomba i8. To reset the Roomba, press and hold the Clean button for 10 seconds until you hear a tone. The Roomba will then power off and restart, which can sometimes fix charging issues. Once the Roomba has restarted, place it back on the docking station and see if it begins to charge properly.

4. Update the Software

Another common cause of charging issues in the Roomba i8 is outdated software. Make sure that your Roomba i8’s software is up to date by checking for any available updates in the iRobot HOME app. If there is an update available, follow the instructions to download and install it. Updating the software can often resolve charging issues and improve the overall performance of the Roomba.

5. Replace the Battery

If you have tried all of the above steps and your Roomba i8 is still not charging, the issue may be with the battery. Over time, the battery in a robot vacuum can degrade and lose its ability to hold a charge. If this is the case, you may need to replace the battery in your Roomba i8. Contact iRobot customer support or visit their website to purchase a new battery and follow the instructions for replacing it.

6. Contact Customer Support

If none of the previous steps have resolved the charging issue with your Roomba i8, it may be time to contact iRobot customer support for further assistance. The company’s customer support team is knowledgeable and can help troubleshoot more complex issues with your Roomba i8. They may be able to provide additional tips or solutions to get your robot vacuum up and running again.

7. Consider Professional Repair

If all else fails, and your Roomba i8 still refuses to charge, it may be time to consider professional repair. iRobot offers repair services for their robot vacuums, including the Roomba i8 model. Contact customer support for information on how to send your Roomba in for repair or to locate an authorized repair center near you. Professional repair can often be the best solution for more serious charging issues that cannot be resolved at home.

Conclusion: 7 Tips for Diagnosing Roomba Charging Issues

In conclusion, diagnosing Roomba charging issues, particularly with the Roomba i8 model, can be a challenging but necessary task for maintaining the efficiency of your robot vacuum. By following the seven tips outlined in this article, you can troubleshoot and potentially fix charging issues with your Roomba i8. From checking the power source and cleaning the charging contacts to resetting the Roomba and updating the software, there are several steps you can take to address the problem. If all else fails, consider replacing the battery, contacting customer support, or seeking professional repair. Remember, a well-maintained Roomba i8 will ensure that your home stays clean and tidy with minimal effort on your part.